Frequently Asked Questions
General Questions
What should I expect after taking these supplements?
Each person’s experience may vary. Some people notice increased energy, improved digestion, or mental clarity within days, while others may see changes after consistent use.
When should I expect to feel something?
Most people notice effects within 1-2 weeks of daily use. However, long-term benefits may take several weeks to manifest, depending on individual health needs.
What do I do if I miss a dosage?
If you miss a dose, simply take it as soon as you remember. If it’s close to the next scheduled dose, skip the missed one and continue as usual. Avoid doubling up doses.
Are these supplements safe for everyone?
Our products are made from natural ingredients, but we recommend consulting your healthcare provider before starting any new supplement, especially if you’re pregnant, nursing, or on medication.
Can I combine these supplements with other medications?
While our supplements are natural, interactions may occur. Consult a healthcare professional to ensure compatibility with your medications.
How should I take these supplements?
Follow the instructions on the product label. Most supplements are best taken with water or a meal unless specified otherwise.
Are your products FDA-approved?
While our products are made with high-quality, natural ingredients, they are not FDA-approved. They comply with applicable safety and quality standards.
Do you offer sample sizes of your products?
Currently, we do not offer sample sizes but plan to introduce this in the future.
Sea Moss Products
What is the shelf life of sea moss gel?
Our sea moss gel should be refrigerated and consumed within 3-4 weeks of opening.
How do I store dry sea moss?
Store dry sea moss in an airtight container in a cool, dry place. Properly stored, it can last up to 1 year.
Can I freeze sea moss gel?
Yes! Freezing sea moss gel can extend its shelf life for up to 6 months. Thaw it in the refrigerator before use.
How much sea moss gel should I consume daily?
Start with 1-2 tablespoons daily, either on its own or mixed into smoothies, teas, or foods.
What are the benefits of sea moss?
Sea moss is rich in vitamins, minerals, and antioxidants. It supports immune health, digestion, skin health, and energy levels.
How do I prepare dry sea moss?
Rinse thoroughly, soak in water for 12-24 hours until it expands, then blend with water to make a gel.
Hair and Body Care Products
Are your products suitable for sensitive skin?
Yes! Our products are formulated with natural, gentle ingredients. Always perform a patch test before use.
How should I store hair and body care products?
Keep them in a cool, dry place, away from direct sunlight, to preserve their quality.
Are your hair care products safe for all hair types?
Absolutely! Our products are designed for all hair types and textures.
Do your body care products contain synthetic fragrances?
No, all our products are free from synthetic fragrances and use only natural, plant-based ingredients.
Shipping and Returns
How long does it take to receive my order?
Orders are shipped on Monday and Tuesday. Delivery is expected within 3-5 business days after shipping.
What should I do if my package arrives damaged?
Please file a report with the delivery service and email us the report at unaltrdbars@gmail.com. We’ll assist further once the issue is verified.
Can I return opened products?
No, only unopened products are eligible for return within 30 days, except Sea Moss Gel, which is non-refundable.
Do you offer international shipping?
Yes, we ship worldwide! International shipping costs may apply.
Product Usage
Can I take multiple supplements together?
Yes, most of our products can be combined. Check with a healthcare provider for personalized advice.
Can children take your supplements?
Our products are formulated for adults. Consult a pediatrician before giving supplements to children.
Are your supplements vegan?
Yes, all our supplements are 100% vegan and free of animal-derived ingredients.
How do I know which product is right for me?
Refer to the product descriptions on our website or email us for personalized recommendations.
If your question isn’t listed here, feel free to reach out to us directly. We encourage you to schedule a consult to get more personal and detailed attention for you inquiries. We're always here to help you live UnAltrd!